Legal Support
Should you need to take action against your clients regarding bad debt?
CWB offers comprehensive support through our streamlined four-step approach, simplifying the process.

The Legal Process in 4 Stages
- We can connect you with a legal professional for a complimentary review of your case.
- This ensures that initiating legal action is the right decision for you at this juncture.
Initial Letter – Individual
For B2C accounts, a Pre-Action Protocol letter is issued, giving the debtor 30 days to arrange payment. If not, court action follows.
Initial Letter – Business
For B2B accounts, a Letter Before Action is sent, giving the debtor 7 days to settle before court action.
Issuing A Claim
Should the initial letter fail in obtaining contact, a Claim is drafted and submitted through the County Court Money Claims Centre. The debtor has 14 days to respond.
Obtaining Judgment
In cases of no response or an admission of the claim, a Default Judgment can be requested. A Judgment impacts the debtor’s credit file for 6 years.
Enforcement Measures
After receiving Judgment, we proceed with enforcement, employing various methods like engaging a Sheriff to reclaim the owed sum.